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Ameli Account Creation - error message

Polo
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I���m currently trying to create my Ameli account using what appears to be my permanent National Social Security Number (starting with a 1 and containing only two zeros). I���ve successfully used this number to create my URSSAF account without any issues. 

However, when I attempt to register on the Ameli website, I encounter the following error message: 
���Votre situation actuelle ne vous permet pas de cr矇er imm矇diatement votre compte ameli. Merci de bien vouloir : Contacter votre caisse d’Assurance Maladie.��� 

As the options to contact them seem to be limited to post or in-person visits, I thought I���d check with you first to see if you have any insights about this error or know how to resolve it. If not, I���ll plan to visit their office in person, more likely next year now. 

Thank you in advance for your help! 

Polo

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